I work in Nashville a couple of times a month, and on the way over from Knoxville I always like to stop at the Starbucks in Cookeville. My schedule seems to be synced with a guy named Craig who works there, and he’s been serving me coffee with a smile for about 4 years.

I’ve decided Craig is my unofficial Starbucks account manager. He’s the guy that I want to have wait on me, he always takes a second to say hi, and my coffee is just right every time. Isn’t it funny how we are drawn to friendly people who seem to love what they do?

We could all learn something from Craig – what are each of us giving to the world and the people around us, and do they each feel more connected for having interacted with us?